Rules and guidelines:

NJDANCE reserve the right to take further action for any abusive behaviour towards, staff or other students. At all times the teacher, parents/guardians and students must maintain a polite and safe environment. 

Cancellations and refunds:

Once you have committed to the class and payment has been received, should you change your mind (we hope you don’t), a cancellation fee will be deducted and the remaining amount will be refunded.

Deductions are as follows:

30 minute class – £6.00

45 minute class – £8.00

60 minute class – £10.00

Missed classes:

Should you miss a class, no refunds or credit can be given. This also includes missing class due to illness or taking a holiday.

Cancelled Classes:

If NJDANCE cancels a class, a credit or refund will be offered.

If a class is cancelled due to weather conditions or government guidelines and classes cannot be held at any venue, NJDANCE will host these lessons online via zoom or pre-recorded videos. Please see the online disclaimer.

Discount and payments:

Fees:

These are billed ‘half termly’. Meaning classes will be billed by the length of the class and weeks within that time frame. You will receive an invoice via ‘Square’.

Discount:

A £2.00 deduction can be made for siblings or students who attend more than one lesson per half term. This is to the maximum of £6.00 and will be applied/visible on your invoice. This does not apply to PAYG, Pilates or the Events Team.

Square:

A platform used to send invoices and take payments. This will outline the cost and discounts (if applicable). Invoices will be sent up to one week before each half term and to be paid no later than 5 days of receipt.

Late and un-paid fees:

A ‘10% late payment fee’ will be added to your bill if you do not pay within 5 days of receiving the invoice or have made arrangements with Natasha should there be some financial difficulty.

In addition to any late or unpaid fees will mean you no longer have a place and this will be given to someone on the waiting list. This rule is enforced with immediate effect. Should you turn up to class you will be asked to leave.

Spam:

On occasion emails from NJDANCE and Square can go into the spam folder. Please can this be checked on a regular basis to avoid any miscommunication or important updates. It is also advised to check on your private parent area or our social media platforms for regular updates.

Parent Area:

A private area for registered dancers. Please use the parent area as your go-to-place if you have any questions and updates. If you cannot locate the information needed, please then email natasha@njdance.org

Simply go to www.njdance.org >> Log in >> and then select the drop-down menu desired.

News & Events – Is where you will find any updated information, events, term dates and frequently asked information.

Videos – Here, you can locate a huge library of recordings.

Photos, videos and social media:

Any photographs or videos taken will be for promotional use of NJDANCE. This will include publishing on the NJDANCE official website, advertising future events (such as flyers) and social media (Facebook and Instagram). 

No names will be published. Please inform Natasha if you do not give consent for photographs and videos to be taken of your child. 

Should you share any photographs or videos across social media due to several safeguarding issue within the dance school, any photos or videos that you personally take must not include any names of the children taking part (unless they are your own) and should not have any other children in the image or clip without consent from Natasha.

Your understanding is much appreciated. If you would like to discuss this further, please contact Natasha. 

Privacy Policy:

NJDance is committed to protecting and respecting your privacy.

This Privacy Notice explains:

How, when and why we collect personal information, how we use the information, how long we keep it, when and how we may share it with others, how we keep it secure, and your privacy rights and how the law protects you.

We only use personal information if we have an appropriate reason (lawful basis) to do so and this includes sharing information outside of NJDANCE. 

How do we collect information from you?

We may obtain information about you when you: complete an online, or electronic application form, speak to us on the telephone or in person, email us, visit our website(s), make a payment or donation, make a booking for an event, class or workshop, complete a survey online or sign up to the mailing list.

What type of information is collected from you?

The personal information we collect may include your: name, date of birth, gender, email address, telephone number, credit/debit card information, health or disability information and (or other ‘special data’).

How is your information used?

We use your information to process an application that you have made for an activity (membership, class, course or workshop) or event, process an order for a product or  a payment (or credit) for a product, seek your views or comments on the services we provide, notify you of changes to our services, send you communications/publications which you have requested and that may be of interest to you, which may include information about new products, services, events, and activities, handle an enquiry or complaint you have made, invite you to attend an event, ask you to support our work by making a donation or becoming a sponsor or supporter of NJDANCE, and to contact you in an emergency situation. (The above list is representative, not exhaustive).

How long is your information kept?

We review how long we keep personal information on a regular basis. We are legally required to hold some types of information to fulfil our statutory obligations, for example, all financial records are held for 7 years. In other areas of the business we hold your personal information on our systems, only for only as long as is necessary for the relevant activity, or as long as is set out in any verbal or written agreement you hold with us. This is usually a term (rolling term) or waiting list.

Who has access to your information?

We DO NOT sell or rent your information to other organisations. We DO NOT buy or rent information from other organisations. Please be reassured that we will not release your information to other organisations unless in exceptional cases when we are required to do so by law, for example, by a court order or for the purposes of prevention of fraud or other crime. In all other instances, we would only share your information with another party, if you have given your explicit permission to do so.

Other Third Party Providers We use:

Outlook, to deliver all our communications including our e-newsletters. By signing up to our e-newsletter you acknowledge that the information you provide will be transferred for processing in accordance with their privacy policy and Terms. We gather statistics around email opening and clicks using industry standard technologies to help us to monitor and improve our e-newsletters. You will stay subscribed, unless you unsubscribe, which you can do at any time by clicking contacting Natasha. 

WordPress and Square, are used as a database system for all our students’ and customers’ details. We use this software to en-roll students in to classes, to monitor class sizes, to organise timetables, print and electronic registers, record attendances, send out correspondence to customers and also to generate and send out invoices. We will not use your personal information for marketing and communications purposes.

NJDANCE DOES NOT store your card details on our systems for use in future transactions. Square gives you the option to save your details. We do not have access to this. 

Social Media Platforms, if you engage with NJDANCE on any of our social media channels you should know that we do not collect your personal information, it remains within the platform that we are using and so you should familiarise yourself with their privacy notices and policies for Facebook, Instagram and YouTube. 

NJDANCE may use information you provide to share updates, news and events, in the form of customised online advertising. If you send us a direct message, your information still remains within the platform unless we ask you to provide us with your contact details to continue the conversation offline or privately, and you consent to do that. 

Your choices and individual privacy rights:

You have a choice about whether or not you wish to receive information from us. 

We will not contact you for marketing purposes by post, email, or text message unless you have given your explicit permission. You have the right to ask for a copy of the personal information that NJDANCE holds about you. Please contact natasha@njdance.org

We will respond to you as soon as possible and usually within one calendar month. You also have the right to have your information erased, to object and to restrict processing. If you wish to do this please contact Natasha.

Children:

We are particularly concerned to protect the privacy of children. We are confident that our systems and processes are designed to be fair to children, to protect their rights and freedoms, and to be fully in line with their reasonable expectations and those of their parents. We take responsibility for identifying the risks and consequences of processing children’s data.

Watching Class:

Please note changes made commencing September 2022.

In addition to the below, please can we be mindful of the safeguarding issues and learning difficulties within the school and the dance school’s own policy on running of the classes. Anyone ‘unknown’ to Natasha must be introduced and prior notification/arrangement must be arranged. Anyone unknown will be questioned and potentially asked to leave. This is to keep staff, guests and children safe.

Watching is a privilege and something NJDANCE likes to offer. It is not something that is mandatory. Please be respectful of this.

Tiddlers

This class is a parent participation class. Any additional adults wishing to come, and watch can be accommodated up to 10 max.

Tots

This class is a parent watching class. Any additional adults wishing to come, and watch can be accommodated up to 7 max.

AcroDance/AcroXtra, & Junior/Teen Commercial Pop & Mini/Junior/Teen Musical Theatre

Are non-watching class. You will be invited in at the end of term over a two-week period. There just isn’t enough room to accommodate additional bodies every week.

First Position ballet and tap (Reception & year 1), Second Position ballet and tap (Year 2 & Year 3) & Mini Commercial Pop (Reception to Year 3)

Our open door policy still remains but with a few adjustments to accommodate the growing number of participants within our classes. All of our classes are running at maximum capacity and additional bodies cannot be accommodated weekly.

If you cannot attend on your watching week or you would like a special visitor to watch class, please speak to Natasha prior to the class (plenty of notice means other parents can be kept updated about additional guests attending, this also avoids any disappointments). We aim to support those that we can.

To settle everyone back into a new term or potentially welcome new dancers, watching is as follows:

First Position

Week 1 & Week 2 & Week 5 parents of Reception dancers only.

Week 3 & Week 4 & Week 6 parents of Year 1 dancers only.

Second Position

Week 1 & Week 2 & Week 5 parents of Year 2 dancers only.

Week 3 & Week 4 & Week 6 parents of Year 3 dancers only.

Mini Commercial Pop

Week 1 & Week 2 parents of Reception dancers only.

Week 3 & Week 4 parents of Year 1 dancers only.

Week 5 & Week 6 parents of Year 2 dancers only.

Then, after half term there will be no parents in for watching until the end of term. You will be invited in with plenty of notice to make arrangements around other commitments and logistics. This might be spread across a two-week period to make sure everyone is accommodated.

Having an open-door policy is something NJDANCE likes to offer because we feel you should get the chance to watch your children and see ‘what they get up to’ but it isn’t something that is mandatory or something that is typically offered at other dance schools, please help to keep this friendly by following the watching week outline and maintain a polite attitude towards all NJDANCE staff.

The main door (at all venues) will be shut and locked (with exceptions to Tiddlers & Tots) once the class has started, this is to stop the public entering our private activity.

Waiting List:

NJDANCE has a large waiting list for all of the classes running. All registered dancers and participants get priority booking or changes over those on the waiting list. Places are then offered to anyone on the waiting list, followed by then being advertised more broadly for new dancers or participants to register.

Should you wish to make any changes, please get in touch.

Questions and complaints:

Any questions regarding this privacy notice and our privacy practices should be sent by email to natasha@njdance.org

Online disclaimer:

– Adult supervision is required with any participation.

– Participants must have enough space around them to dance.

– Any objects that might cause a trip hazards or injury must be removed.

– If the family home has any pets that might cause a distraction, trip hazard or harm to the pet or participant, precautions must be in place to make sure everyone is unharmed.

– Not all music can be played due to PPL and PRS laws. This might also mean that some songs will be muted.

– By paying the joining fee and becoming a member of this online group you are giving permission to participate and understand the guidelines and information mentioned above.

NJDance does not except any responsibility for making sure the above guidelines are met and in addition will not except any responsibility of injury that may occur. As always, the content will be taught safely with the right instruction and demonstrations.